Lead to succeed (Skills for Care Endorsed - WDF Funded)

 The programme will teach how successful behaviours and practical strategies can support leaders in their day-to-day work, as well as considering how they could implement these behaviours and strategies, now and in the future.

The modules:

• Day 1: successful behaviours for leaders and managers
• Day 2: developing a positive culture
• Day 3: effective supervision
• Day 4: leading and managing the process of change
• Day 5: leading and managing the inspection process.

Please note that to be eligible for upfront funding, organisations MUST be members of the WDF Partnership with CAHSC (free of charge) and be compliant with Skills for Care ACS-WDS. It is the responsibility of the organisation to ensure compliancy.

Organisations who do not meet the eligibility criteria by the end of the course will be liable for the full invoice amount and will need to claim the cost back via WDF once they are compliant.

We are happy to answer any questions you may have about becoming compliant.  Please call Steve Dickson 01726 885123 or email sdickson@miteratraining.co.uk

This programme is designed to help aspiring leaders and managers to develop their leadership and management potential.

The programme will teach how successful behaviours and practical strategies can support leaders in their day to day work, as well as considering how they could implement these behaviours and strategies, now and in the future.

It covers:

• successful behaviours for leaders and managers
• developing a positive culture
• effective supervision
• leading and managing the process of change
• leading and managing the inspection process.

Primarily aspiring managers, but also new managers, aspiring managers and existing managers who want to refresh their knowledge of leading and managing in CQC-registered, or non CQC-registered adult social care service.

Lead to succeed is developed by Skills for Care and delivered by our endorsed providers, who’ve been given a mark of quality for their commitment to providing high quality learning and development for the adult social care sector.

Module 1 – Successful Behaviour for Leaders and Managers

By the end of this session, participants will be able to:-

• Define what is meant by ‘leadership’ and ‘management’ and explain the difference between them
• Explain why managers need both leadership and management skills
• Describe the features of effective leadership
• Identify methods for building trust and effective relationships
• Describe own role in establishing internal and external relationships
• Define the benefits of networking
• Identify features of partnership working
• Explain how  people using services, their families and carers could be important team members
• Identify the range of individuals, organisations and community groups who could be part of a team contributing to positive outcomes
• Explain ways to capture evidence and measure the impact of the changes made
• Develop an initial action plan to implement the learning that has taken place

Module 2: Developing culture

By the end of this session, participants will be able to:-

• Explain what is meant by a ‘workplace culture’
• Explain the benefits of a positive, values-based culture
• Describe their role in creating a values-based culture
• Describe how to promote a culture that values learning and sharing experiences
• Explain how to support the application of new learning
• Explain how sharing quality learning can have a positive impact on services
• Explain the importance of a safe and trusting culture and how this might support continuous improvement
• Explain own role in developing a culture that supports individuals to achieve outcomes
• Explain how to develop a culture where everyone feels responsibility for quality assurance
• Explain the importance of an entrepreneurial culture and the business benefits it brings
• Explain how to lead a team that manages risk effectively
• Develop an initial action plan to implement the learning that has taken place

Module 3 – Effective Supervision

By the end of this session, participants will be able to:-

• Describe the scope and purpose of supervision in adult social care
• Explain key principles of effective supervision
• Describe how to use supervision to support own well-being
• Describe how to plan, revise and review supervision objective
• Explain the importance of active listening
• Explain the factors that could result in a power imbalance and how to address them
• Describe how to manage equal participation in supervision
• Identify ways to capture evidence and measure the impact of the changes made
• Develop an initial action plan to implement the learning that has taken place

Module 4 – Leading Change

By the end of this session, participants will be able to:-

• Identify the changing nature of adult social care and the impact of current developments
• Describe own role in leading change and how their behaviours support this
• Explain techniques to support change
• Explain the value of co-production
• Describe the importance of working with others in managing change
• Identify a range of individuals who can contribute to achieving positive outcomes
• Explain the benefits of involving other people in the decision making process
• Explain practical strategies engage individuals in decision making and review
• Describe how to create a shared approach to problem solving
• Explain how to identify quality learning that will lead to positive change
• Identify ways to capture evidence and measure the impact of the changes made
• Develop an initial action plan to implement the learning that has taken place

Module 5 – Leading and Managing the Inspection Process

By the end of this session, participants will be able to:-

• Explain the fundamental standards
• Explain the inspection structure of the 5 Key Questions
• Identify which organisations are inspected by CQC
• Explain the reason for inspections
• Explain the implications of CQC rating for organisations, and how to use the rating positively
• Describe successful behaviours for leading an inspection
• Explain how to prepare for a CQC inspection and practical strategies that could be implemented
• Identify ways to capture evidence and measure the impact of the changes made
• Develop an initial action plan to implement the learning that has taken place