Emergency First Aid at Work (Level 3) – Highfield Accredited

Course Description

This Emergency First Aid at Work (Level 3) – Highfield Accredited course is designed to equip learners with the knowledge, practical skills, and confidence to provide emergency first aid in a variety of situations.

Suitable for workplace first aiders, health and social care professionals, family carers, and members of the public, the course combines theory and practical training to develop essential life-saving skills. Learners will gain an understanding of the role and responsibilities of a first aider, how to assess an incident safely, and how to provide appropriate first aid for a range of emergencies and injuries.

Practical training includes CPR, use of an Automated External Defibrillator (AED), management of choking, bleeding, shock, seizures, and the treatment of minor injuries. Through hands-on learning and realistic scenarios, delegates will develop the confidence to act quickly and effectively in an emergency while awaiting professional medical assistance.

Upon successful completion, learners will achieve a recognised Highfield Accredited Level 3 Emergency First Aid at Work qualification, valid for three years.

This Emergency First Aid at Work (Level 3) – Highfield Accredited course covers the essential knowledge and practical skills required to respond confidently and effectively to a range of workplace emergencies, including:

• The role and responsibilities of a first aider.
• Assessing an emergency situation safely.
• Conducting a primary survey and casualty assessment.
• Infection prevention and control.
• Consent and the principles of first aid.
• Managing an unresponsive casualty.
• Cardiopulmonary Resuscitation (CPR).
• Safe use of an Automated External Defibrillator (AED).
• Recovery position.
• Managing a choking casualty.
• External bleeding and wound management.
• Recognising and treating shock.
• Managing seizures.
• Minor injuries, including cuts, grazes, bruises, splinters, burns, scalds, and nosebleeds.
• Conducting a secondary survey.
• Suspected fractures, dislocations, sprains, and strains.
• Head and spinal injuries.
• Chest injuries.
• Burns and scalds.
• Eye injuries.
• Poisoning.
• Anaphylaxis and the use of an adrenaline auto-injector.
• Recognising and responding to major illnesses, including:
  • Heart attack.
  • Stroke.
  • Asthma attack.
  • Epileptic seizure.
  • Hypoglycaemic emergency.

Throughout the course, learners will take part in practical exercises and realistic scenarios designed to build confidence and competence in responding to emergency situations while awaiting professional medical assistance.

There are no formal entry requirements for this course, and no previous first aid experience is necessary.

This course is suitable for:

• Employees who have been identified as workplace first aiders.
• Health and Social Care professionals.
• Care Assistants and Support Workers.
• Family members and informal carers.
• Members of the public wishing to gain essential first aid skills.
• Individuals requiring refresher training in emergency first aid.

Delegates must be 18 years of age or over to attend this course.

Please note that it is not necessary to have completed Basic Life Support (BLS) training prior to attending this course, as CPR, recovery position, choking management, and AED use are covered within the qualification. However, learners may benefit from completing a Basic Life Support course as an introduction to life-saving skills or as part of their ongoing professional development.

As this course includes practical first aid activities, learners should be physically able to participate in practical exercises, including kneeling on the floor, performing CPR on a training manikin, and taking part in simulated emergency scenarios.

If you have any medical conditions, injuries, mobility concerns, or are pregnant, please inform the trainer before the course so that appropriate guidance and reasonable adjustments can be discussed where possible.

Delegates are required to wear comfortable clothing and flat, closed-toe footwear suitable for practical activities.

A willingness to actively participate in practical exercises, group discussions, and assessment activities is essential to successfully complete the qualification.

This course is delivered through a combination of interactive learning, trainer-led discussion, practical demonstrations, and realistic scenario-based activities to ensure learners develop the knowledge and confidence required to respond effectively in emergency situations.

Learners will be assessed throughout the course using a multiple-choice knowledge assessment designed to evaluate their understanding of emergency first aid principles, the role of the first aider, casualty assessment, and the management of a range of illnesses and injuries.

Practical competence will be assessed through observation of learners demonstrating essential first aid skills in simulated emergency scenarios. Delegates will be required to demonstrate their ability to assess an incident, perform CPR, place a casualty in the recovery position, manage choking, control bleeding, and respond appropriately to a range of emergency situations.

Scenario-based activities provide learners with the opportunity to apply their knowledge in realistic situations, helping to develop confidence, decision-making skills, and the ability to respond effectively under pressure.

To successfully achieve the qualification, learners must demonstrate both theoretical understanding and practical competence in accordance with the requirements of the Highfield Emergency First Aid at Work (Level 3) qualification.

Following successful completion of this course, learners may wish to further develop their first aid knowledge and practical skills through additional training, including:

• First Aid at Work (Level 3) – Highfield Accredited.
• Paediatric First Aid.
• Basic Life Support (Level 2) – Highfield Accredited.
• Advanced First Aid and Use of an AED.
• Health & Social Care Mandatory Training.

This qualification provides an excellent foundation for anyone wishing to build their confidence in responding to emergencies, whether in the workplace, within health and social care settings, or when supporting family members and loved ones.

The qualification is valid for 3 years, after which learners will need to complete refresher or requalification training to maintain their certification. Annual refresher training is also recommended to help maintain confidence, knowledge, and practical competence in first aid skills.

Learners are encouraged to continue developing their first aid knowledge and stay up to date with current guidance and best practice to ensure they remain prepared to respond effectively in an emergency.

The aim of this course is to provide learners with the knowledge, practical skills, and confidence to recognise and respond effectively to a range of workplace emergencies and medical incidents.

Through a combination of theory and practical training, learners will develop the ability to assess emergency situations, provide appropriate first aid treatment, and manage casualties safely until professional medical assistance arrives. The course equips learners with the skills needed to deal with life-threatening conditions, injuries, illnesses, and workplace incidents, while promoting safe, prompt, and effective first aid intervention.

Upon successful completion, learners will have the confidence and competence to act as an Emergency First Aider and provide immediate support when it matters most.

By the end of this course, learners will be able to:

• Understand the role and responsibilities of a first aider.
• Assess an emergency situation safely and effectively.
• Conduct a primary and secondary survey of a casualty.
• Recognise when emergency assistance is required and summon help appropriately.
• Perform Cardiopulmonary Resuscitation (CPR) in accordance with current guidelines.
• Place an unresponsive casualty into the recovery position.
• Respond appropriately to a choking casualty.
• Control and manage external bleeding.
• Recognise and provide first aid for shock.
• Manage a casualty experiencing a seizure.
• Treat minor injuries, including cuts, grazes, bruises, splinters, burns, scalds, and nosebleeds.
• Recognise and respond to fractures, sprains, strains, and dislocations.
• Provide first aid for head, spinal, chest, eye, and burn injuries.
• Recognise and respond to poisoning incidents.
• Recognise the signs and symptoms of anaphylaxis and understand the use of an adrenaline auto-injector.
• Recognise and respond to major illnesses, including heart attack, stroke, asthma attacks, epileptic seizures, and hypoglycaemic emergencies.
• Use an Automated External Defibrillator (AED) safely and effectively.
• Demonstrate confidence in responding to emergency situations through practical exercises and realistic scenarios.

Upon successful completion, learners will have the knowledge, practical skills, and confidence to provide safe and effective emergency first aid until professional medical assistance arrives.

This course is suitable for anyone who may be required to respond to an emergency situation in the workplace, at home, or within their community.

It is particularly beneficial for:

• Employees nominated as workplace first aiders.
• Health and Social Care professionals.
• Care Assistants and Community Carers.
• Support Workers.
• Healthcare Assistants.
• Residential and Nursing Home Staff.
• Domiciliary Care Workers.
• Personal Assistants and Personal Carers.
• Teachers, childcare professionals, and community group leaders.
• Family members and informal carers supporting a loved one at home.
• Members of the public wishing to gain essential first aid skills.
• Individuals requiring refresher training in emergency first aid.

This course is ideal for anyone who wants to develop the confidence, knowledge, and practical skills needed to respond quickly and effectively in an emergency, potentially saving a life while awaiting professional medical assistance.